FAQ

A: Yes, we can make custom products according to your requirements.

A: We accept T/T, L/C, MoneyGram, PayPal and other negotiable payment methods.

A: Samples can be produced before mass production, strict quality control is always carried out during the production process, and a check is performed before shipment.

A: We provide a one-stop service for our customers. This includes consulting services for customers, providing solutions, making samples, producing bulk goods, quality testing, inland transportation,and after-sales service.

A: Yes, you are welcome to visit our factory. Please notify us in advance of your travel schedule so that we arrange to pick you up at the hotel or airport.

A: For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

A: We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

A: Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website